Norvell Garage Door

Spring snapped on a Sunday morning right before we needed to leave for the Mall at Short Hills. Norvell answered on the second ring and had a tech at our Hartshorn Drive home within the hour. New torsion spring installed, door balanced perfectly. Honest pricing, no upsell - exactly what you want from a local Short Hills company.

Our LiftMaster opener died right when we got home from a Summit dinner. Norvell came out same evening - turned out to be the logic board. The technician had the OEM part in his truck. Fixed in 40 minutes. The owner clearly cares about doing the job right in Oldhills.

Cable snapped on our 3-car garage in Millburn and the door was hanging crooked - scary situation with two kids around. Norvell was at our place within 90 minutes, replaced both cables (correctly, in pairs), re-tensioned everything, and even oiled the rollers. Felt like a true neighbor doing the work.

Door jumped off-track during the last nor'easter and I couldn't even get the car out for work. Called Norvell first thing - they had me sorted by lunchtime. The tech explained everything he was doing in plain English. Genuinely impressed by this Short Hills crew.

We replaced both our garage doors with insulated Clopay units. Norvell handled the entire job - measuring, ordering, install, and haul-away of the old doors - in a single day. Our Maplewood neighbors keep asking who did the work. Top-tier craftsmanship.

Garage opener stopped responding to the keypad and remotes mid-week. The Norvell tech identified the issue (worn capacitor) within minutes, replaced it on the spot, and reprogrammed both our remotes plus the myQ app. Fair price, no nonsense. Easily the best garage door experience we've had in Essex County.